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Open Positions
3 roles availableContent Writer
WE ARE HIRING! | CONTENT WRITER
RCM Nexus is looking for a talented Content Writer to join our team in Rawalpindi.
Experience: 1–2 Years
Location: Rawalpindi
Job Type: Full-Time
Shift: Night Shift
Short JD:
The Content Writer will be responsible for creating clear, engaging, and professional content related to our Medical Billing & Healthcare services, including website content, blogs, social media posts, marketing materials, and company communications.
Requirements:
1–2 years of relevant content writing experience
Excellent written English
Strong research and proofreading skills
Basic understanding of SEO and digital content
Ability to understand and write about healthcare/medical billing topics
Creative mindset and strong attention to detail
Operation Manager
WE ARE HIRING – MANAGER, OPERATIONS (BILLING)
RCM Nexus is seeking an experienced and results-driven Manager Operations – Billing to lead and oversee our medical billing operations.
Location: Satellite Town, Rawalpindi
Position: Manager Operations – Billing
Salary: Market-Competitive – Based on Experience & Interview
Shift: Night Shift
Key Responsibilities:
• Lead and manage day-to-day medical billing operations.
• Supervise billing teams and ensure productivity and performance targets are achieved.
• Monitor KPIs, quality, collections, AR, and overall operational performance.
• Develop and implement strategies to improve billing efficiency and revenue cycle performance.
• Identify operational issues and ensure timely resolution.
• Coordinate with internal teams and management to maintain smooth workflow.
• Prepare and review operational reports and performance metrics.
• Ensure compliance with company policies and client requirements.
Requirements:
• 4-5+ years of relevant experience in medical billing/RCM operations, including managerial experience.
• Strong knowledge of US Medical Billing and Revenue Cycle Management (RCM).
• Excellent leadership, communication, analytical, and problem-solving skills.
• Proven ability to manage teams and achieve operational targets.
• Strong understanding of billing processes, AR, denials, and collections.
Spanish Speaking Virtual Assistant
Spanish-Speaking Virtual Assistant – Job Summary
The selected candidate will work as a Spanish-Speaking Virtual Assistant for a medical billing company, supporting day-to-day administrative and communication tasks related to healthcare operations.
The candidate will be responsible for communicating with Spanish-speaking patients, healthcare providers, and other relevant parties, handling inquiries, coordinating information, maintaining records, and assisting with administrative follow-ups. The role may also involve data entry, documentation, scheduling, verifying information, and coordinating with internal medical billing teams.
The ideal candidate should have strong Spanish and English communication skills, professional customer-handling abilities, attention to detail, and the ability to maintain confidentiality while working with healthcare-related information.
Key Responsibilities:
Communicate professionally with Spanish-speaking patients and clients.
Handle calls, messages, emails, and routine inquiries.
Assist with patient/provider coordination and follow-ups.
Perform data entry and maintain accurate records.
Support medical billing and administrative teams with assigned tasks.
Verify and organize required information and documentation.
Maintain confidentiality of patient and company information.
Coordinate with internal departments to ensure tasks are completed on time.
Follow company procedures and maintain professional communication standards.
Requirements:
Fluent in Spanish and English (verbal & written)
Strong communication and interpersonal skills
Good computer and MS Office skills
Previous experience as a Virtual Assistant or in a similar role is preferred
Ability to work independently and manage multiple tasks
Professional attitude and attention to detail